Virtually every business process is hampered by human latency. Delays result in lost opportunites, reduced productivity and cost money. MindLink applications provide a suite of connectors that integrate systems with real time communication tools to increase productivity and maximise business opportunities.The result is a more efficient, more automated closed-loop process; translating into significant ROI. MindLink Applications are available for Microsoft Lync Server 2010 and OCS 2007 R2 Group Chat.
Exec Connect
A moderated Q&A mechanism for internal communications
Teams are often geographically dispersed and town halls, meetings and internal communications are being done via webinar or video. Staff may feel isolated as they prefer regular real time contact with management. This makes them feel valued and provides an opportunity for questions and discussion. Formats such as videos or webinars do not allow them to question managers directly. One way communication is useful for key message reinforcement but real time moderated community communication allow openness and sharing of valuable information. Exec Connect provides a moderated feedback mechanism to facilitate greater engagement with the community.
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Email Connect
Connecting email and Lync Group Chat as an easy to use integration mechanism
Email is the default integration and distribution mechanism for the majority of systems and processes. Internal system generated 'SPAM' can costs companies money and impacts productivity. Email Connect enables email to be sent directly to chat rooms rather than flooding users mailboxes reducing the volume of mail sent to users and chat room content can be sent to user or systems via email as needed.
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Social Connect
Access social networks, blogs and news feeds within Lync Group Chat
Information is a key asset in all organisations yet there is too much for us to consume and manage. Some sources are restricted due to compliance. Key content can be missed and may result in lost opportunity. Social Connect allow users to subscribe themselves and chat rooms to RSS, ATOM feeds and Twitter as well as publish content from chat rooms as RSS to be consumed in other applications. Integrating existing information assets and creating new ones using the power of Group Chat.
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Message Connect
Allow restricted communities to share information in a regulated environment
Ethical boundaries are imposed to ensure regulatory compliance. Some boundaries can be one way but the information flow is restricted as there is no way of facilitating this flow. MessageConnect allows content to be shared in a controlled manner between restricted groups of users without the risk of policy breach.
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ChatSeer Connect
Use your existing archive and compliance mechanisms to ensure regulatory compliance of Group Chat
ChatSeer Connector seamlessly connects your IM, group chat, and web conference systems to a legally compliant long term storage device (including Microsoft Exchange Hosted Archive), archiving the message data and file attachments in both native and email format. The stored data provides information containing who said what, when, to whom and who has access to this information, in accordance with the requirements set forth by the respective financial governing bodies including the SEC, NASD, FSA, MiFID and Sarbanes-Oxley legislation.
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Data Connect
Share live pricing globally in real time using Group Chat
Sales teams need live data and up to the second prices. Distributed trading suffer if they cannot share pricing and other trade information in real time. Data Connect provides access to live internal pricing and other data in a secure and compliant way, providing competitive advantage.
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