Your business is unique, as are your demands from a social collaboration platform. At FCG, we appreciate that when it comes to enterprise software, a one-size-fits all approach doesn't work. Our Professional Services team has extensive experience understanding the needs of our clients and delivering specific solutions that drive business success.
As a Microsoft Gold Certified Partner and RIM Alliance Partner, FCG professional services team’s expertise includes strategy consulting, implementation, integration and development of custom enterprise solutions for BlackBerry PlayBook, Lync 2010 and OCS 2007 R2 and Group Chat customers.
MindLink related services
In making a business more social and improving team based processes, FCG understands the importance of adhering to each organisation’s requirements and best practices. We provide off-site and on-site services for MindLink software to end users to help them understand the value ability to stream information in the right channel, share presence and tacit knowledge and expose prized information across other systems.
FCG provides implementation services to ensure smooth rollout of your MindLink project, strategic advice to ensure you achieve high adoption rates and therefore greater value, and integration services to connect MindLink with existing inhouse applications delivering content into appropriate streams, creating more engaged communities.
Microsoft Lync and OCS 2007 R2 - Migration
FCG is the only Microsoft Gold Partner with extensive experience in Group Chat migration. We are seen as a trusted partner by many of the primary Group Chat adopters and has successfully help move many organisations from MindAlign to OCS 2007 R2 and now Lync Server 2010. FCG is part of Microsoft’s Technical Early Adoption Program (TAP) for Lync Server 2010 Group Chat. Our migration clients include Bank of America, Nomura, The Royal Bank of Scotland, Standard Chartered Bank, CIBC, Group One Trading and AllianceBernstein.
Innovation, Research & Development
In the fast growing market of tablet computers, BlackBerry PlayBook has proven to be the ideal tablet for corporate users who constantly find themselves on the move. Customising tablets for corporate use prove to be a challenge as there are worries around security, user experience/expectations, deadlines and available expertise around custom apps for enterprise.
As part of our Innovation, Research & Development effort, Formicary Collaboration Group has been working in partnership with companies such as Aviva and The Royal Bank of Scotland on pioneering corporate PlayBook apps.
Since the pre-launch of BlackBerry PlayBook, FCG has successfully deliver the RBSM Marketplace app, which provides RBS’ global financial clients with ‘customised to end user’ access to research and strategy information and Aviva SOLAR, an app to digitise the risk assessment process for Aviva’s 150 risk advisers.
“…It brings improved workload management to our advisers, faster resolution times to our customers and higher calibre reporting for our underwriters. Additionally, the sophistication of the app is raising our customers’ perception of Aviva...”
Paul Heybourne, senior project manager with Aviva.
FCG’s HTML5 expertise coupled with our strong focus on innovation has enabled us to deliver projects on tight deadlines and help raise our client’s profile in the technology space and strengthen their position as market leaders in their industry.